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YOU WILL HAVE DEFINITELY
A GOOD START WITH US!

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WE WILL SHOW YOU THE RIGHT
DIRECTION TO YOUR BUSINESS SUCCESS

Services / Areas of Expertise / Divisions

Human Capital

  • Permanent Placement
  • Contract Placements
  • Temporary Placements
  • Project Placements
  • Training

Media & Communications

  • Public Relations & Marketing
  • Media Relations
  • Social Media Management
  • Event Publicity
  • Press Release
  • Crisis Management
  • Branding Strategy & Communication
  • Radio Advert Content Development
  • Voice Overs

Event Management

  • Hiring Services
  • Conferences & Seminars
  • Event Management & Co Ordination
  • Security
  • Catering

Properties

  • Property Management
  • Property Leasing

Ukuanda Human Capital

Ukuanda Human Capital which trades as Ukuanda Holdings Pty (Ltd) is a 100% Black Owned Level One B-BBEE Enterprise, specialising in entry to senior-level management Call Centre / Business Process Outsourcing (BPO) placement. The days of South Africa being dominated by the agricultural and mining sectors are on the decline, and increasingly South Africa is the preferred destination for Business Process Outsourcing. Some of the contributors to this include our Technological Advancement and Infrastructure, advantageous time-zones, abundance of human capital and favourable exchange rates.

While initially a means-to-an-end foot-in-the-door job, the Call Centre / BPO industry is thriving, with growth, personal development and advancement opportunities for all who embrace it. It is also a profession which can be found across many industries, including Retail, Financial Services, Medical, Banking, Government and Telecommunications to name a few. For that reason, opportunities in this specialised industry abound.

Vision Statement

At Ukuanda Human Capital, our vision is to be our clients preferred partner of choice, that delivers mutually rewarding placement and development resources and services, through exceptional service delivery.

Mission Statement

Our Mission is to connect the right candidates to the right employers, facilitating a smooth, transparent and mutually rewarding career journey for the candidate and the client.

Values

  • Partnership
  • Professionalism
  • Service Excellence
  • Honesty & Transparency
  • Integrity

Roles Specialisation

  • Call centre agents (Inbound & Outbound)
  • Customer Service personnel
  • Team leaders
  • Quality assessors
  • Call centre Manager
  • Resource planner
  • Project Managers
  • Back office administrators
  • Training Offered

  • Communication skills
  • Telephone Etiquette
  • Objection Handling
  • Customer Care
  • Interview Techniques
  • Time Management
  • Minute Taking
  • Telesales
  • Call centre product training (on client request)
  • Our extensive experience and knowledge of the call centre industry enables us to match the right candidate to the right client.

    Why Ukuanda Human Capital?

    Our expert knowledge and understanding of the Call Centre / BPO industry, coupled with our industry networks built over years of association, and our passion and commitment to truly being a partner with our candidates and clients

    Ukuanda Event Management

    We believe that an event is more than just a social gathering but an experience, and in every event, that Ukuanda Event Management organises; we ensure excellence creating a sense of comfort for our client. With our experience in creation of social and corporate events, Ukuanda Event Management also gets involved in conceptualising and designing an event to ensure an unforgettable experience while we are flexible with working with clients on certain elements of a project.

    Our event management services:

  • Conceptualisation / Idea Generation
  • Event Scheduling
  • Venue Sourcing
  • Event Collateral (Print & Production)
  • Graphics & Presentations
  • Exhibition Stand Design & Management
  • Staging & Technical Direction
  • Entertainment
  • Staffing
  • Liaison with Suppliers
  • Invitation Strategy
  • Project & Budget Management
  • RSVPs
  • Organisation & Set Up
  • Our event management offering includes:

    • Business Breakfasts
    • Workshops
    • Conferences
    • Exhibitions
    • Team-Building Events
    • Motivational Events
    • Awards Ceremonies
    • Charity Events
    • Fashion Shows
    • Themed Events
    • Product Launches

    Ukuanda Media & Communications

    Ukuanda Media and Communication offers brand strategy as well as creative content for radio, television and social media. We believe that the most important questions in branding are; what, how, when and where, in order to ensure that your brand reaches the intended audience to increase competitive markets. Thus, we help you answer these questions effectively. We believe there is an interesting, creative way of telling every story, and we make it our business to do so.

    Our Media & Communications Services

    • Public Relations & Marketing
    • Media Relations
    • Social Media Management
    • Event Publicity
    • Press Release
    • Crisis Management
    • Branding Strategy & Communication
    • Radio Advert Content Development
    • Voice Overs